“I would like to thank you for your kindness and care before and after my surgery. I was so frightened at the thought of ‘cancer’ and losing my breast. When I looked at myself after surgery (although swollen) I could not believe how amazing it was. I look just the same, and , for me that is absolutely wonderful. I feel really proud of the work you have done on me (as I am sure are all the other ladies in your care). The kindness and gentleness you showed me was what helped me face my operation and will help me in the days of my ‘healing’.”