During our quest to scoop an award from the Cosmetic News Aesthetic Awards 2011 , we received a suprise visit from a mystery shopper!
Mrs V.T from Birmingham was given a mission to rate our clinic in fine detail, from booking an appointment through to post treatment advice. After her treatment Mrs V.T revealed her true intentions and gave our clinic 10 out of 10 on every account!
On her overall experience Mrs V.T said-
” I received a very warm and friendly welcome. it was spotlessly clean and pleasant. I was very impressed with Dr Kat , he made me feel very at ease. The staff were really friendly-especially the reception staff. I would consider going back to this clinic and would recommend others to do so.”
With such positive comments from our patients every day in an Award Day!!!