We are absolutely delighted to have exceeded our previous rating for our patient experience survey.

94% of our patients thought we were good, very good or excellent .

‘Nothing. Brilliant service.’

‘Later opening times/weekends.’

‘Fantastic from start to finish!’

‘None – Perfect!’

‘Great service and friendly staff.’

‘No, you are all amazing.’

‘Five star.’

This is the result of our annual patient experience survey. The survey is conducted and analysed by an independent company CFEP (Client Focused Evaluation Program). They have an international reputation for providing high-quality products to health professionals and organisations to get evidence on the quality of their services to patients.

We always listen to patient feedback and below are some of the changes we have made in direct response to your comments:-

  • Reinstated our later opening days – Tuesdays and Thursdays as well as Saturdays
  • Increased the number of staff taking phone calls
  • Increased and improved on our Reception Staff
  • Improved our reminder system so that you are reminded of your appointments by both emails and texts

Despite these challenging times, we will continue to strive for excellence in our patient care. Your health and safety will always be our priority.

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Kat & Co

Making life beautiful...

20 Calthorpe Road, Birmingham B15 1RP

Tel: 0121 456 7930

Email: enquiry@katandco.healthcare


  • Monday9:00 AM - 8:00 PM
  • Tuesday9:00 AM - 8:00 PM
  • Wednesday9:00 AM - 8:00 PM
  • Thursday9:00 AM - 8:00 PM
  • Friday9:00 AM - 8:00 PM
  • Alternate Saturdays (call for details)9:00 AM - 5:00 PM
  • Sunday & HolidayClosed

CC KAT AESTHETICS LIMITED t/a Kat and Co. (FRN 499065) has been added as an Appointed Representative under Funding Falcon Ltd (FRN:743100).

CC KAT AESTHETICS LIMITED t/a Kat and Co. is an Introducer Appointed Representative (IAR) of Funding Falcon Ltd which is Authorised and Regulated by the Financial Conduct Authority.

This arrangement means that the IAR can act on behalf of a firm (its Principal firm) that is authorised for specific regulated business in the UK. Funding Falcon Ltd ONLY provides Credit Broking services to CC KAT AESTHETICS LIMITED t/a Kat and Co. and is responsible for these regulated activities. IARs can have more than one Principal firm and can only introduce customers to another firm and/or give out certain kinds of marketing material.

Effective date: 22/11/2022

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